It’s late on a Friday night in San Diego and Max, a controller you might imagine working in the operations control center (OCC) for EDF Renewables, has his eyes full of lights.
He scans multiple control screens displaying the status of all the company’s wind turbines scattered across North America. A glance at one screen reveals that a few turbines at a site in Canada are down. After Max realizes he cannot reset the turbines remotely, a fraught but inevitable question arises: should he call out an after-hours maintenance crew, or not? Every hour a turbine is down means more lost revenue. Max knows there is a potentially huge amount of money on the line. But how much? And how much lost potential revenue merits a call-out? If only OCC controllers like Max had data to help answer such questions, the savings could be enormous.