The Virginia Commonwealth University campus in Richmond found that it couldn't account for about 16 percent of generated steam. The steam plant bills the various buildings and departments for usage to cover its cost of operations. New flowmeters in the generation plant and in more than 40 buildings now accurately monitor steam usage. As a result the losses have dropped to about 5 percent, and the steam plant is recovering more than $1,275,000 annually from increased billings.
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