White Paper: Electric Utilities Mobile Adoption Report

Utility companies have taken great strides in employing the latest technology to manage their work forces, assets and operations. Many have invested significantly in EAM and outage management software, scheduling tools,remote meter reading systems and private communication networks. These tools have delivered marked improvements in productivity and the quality of many processes, empowering electric utilities to provide a consistent and reliable product. Yet many electric light and power (ELP) organizations are finding thatimproving back- office operations is not enough and are seeking other ways to get more done, collaborate better and further the efficiency of their day-to-day activities.

There are many reasons. The electric utilities industry is becoming moreprice competitive with continuing deregulation. The transmission and distribution infrastructure is aging and is in some instances well past its planned service life.

Benefits of Mobile Technology

• Increase worker productivity
• Reduce costs
• Streamline operations
• Improve and speed up decision-making
• Improve visibility
• Improve scheduling
• Extend asset life
• Increase responsiveness
• Improve employee satisfaction
• Enhance safety and security
• Reduce regulatory fines & improve compliance
• Improve customer service
• Maximize the value of your back-end systems

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