Product/Service

Thermo Scientific Air Quality Instruments Field Service Offerings

Thermo Scientific Air Quality Instruments Field Service Offerings are designed to meet the technical and budgetary needs of your organization and optimize instrument performance.

Our certified field service engineers are equipped with the tools and training needed, and are backed with the support of our integration, technical support and engineering teams based in Franklin, Massachusetts.

Preventative and Performance Maintenance

  • Instrument performance optimization
  • Option for monthly, quarterly, or annual maintenance visits
  • Spare parts inventory management

Installation and Start-Up Assistance

  • Verification of proper mechanical installation
  • Power-up and alignment of instrument(s)

Calibration and Certification Services

  • Available on-site
  • Formal certification of instrument performance to factory standards
  • NIST Traceability

On-Site Emergency Assistance

  • Immediate preliminary diagnosis
  • Rapid deployment of certified field service engineer

Recommissioning and Decommissioning Services

  • Bring your instrument up to current factory specifications
  • Product life-cycle support

Comprehensive Contract Agreements

  • Confidence and convenience of working with original manufacturer
  • Available monthly, quarterly, or annually
  • Increased up-time and data accuracy